Sparks Provider

Sparks Provider vs Lumary

Sparks Provider vs Lumary

A small-provider system or a configurable care platform?

Lumary and Sparks Provider solve different kinds of operational problem. Lumary is a configurable Salesforce-based care platform with broad service, funding and reporting depth. Sparks Provider keeps the weekly work of a smaller direct-support business in one clear system.

This is not a contest to see which product has the longest feature list. It is a practical choice between organisation-wide configuration and a focused product you can start using without a large implementation project.

7 days freeNo card$499 for unlimited workers and clients

Direct comparison

The questions that decide the value.

$499 and ready to use versus a quote and an implementation.

Comparison of Sparks Provider and Lumary
What mattersDecisionWhole-business priceSparks ProviderCompare withLumary
01Annual priceSparks Provider

$499 incl. GST. One price for the entire business.

Lumary

Not published. You must ask Lumary for a quote.

02What makes the price go up?Sparks Provider

Nothing when you add clients or workers.

Lumary

The quote depends on your organisation, modules and solution scope.

03Can you start without a sales call?Sparks Provider

Yes. Start the full seven-day trial with no card.

Lumary

No public self-serve price. Speak with Lumary first.

04Clients and workersSparks Provider

Unlimited. No extra charge.

Lumary

Limits and commercial terms are not publicly stated.

05RosteringSparks Provider

Weekly and repeating shifts included.

Lumary

Deeper embedded and costed rostering across broader workflows.

06NDIS billingSparks Provider

Invoices, NDIS prices and NDIA bulk claim file included.

Lumary

Detailed service agreements, delivery records and claiming workflows.

07SetupSparks Provider

Add your people and start rostering.

Lumary

Guided onboarding and implementation.

08Best fitSparks Provider

Smaller direct-support providers that want the core system without enterprise overhead.

Lumary

Larger multi-service organisations that need a configurable care platform.

The real Sparks Provider rosterYour whole week. Clear at a glance.
The real Sparks Provider weekly roster showing workers, participants and shift status

Where Sparks Provider is different

Less software can be the right answer.

01

One public annual price

$499 a year including GST covers the whole business, with no client or worker limit.

02

Useful immediately

Add the business, participants and workers, then start rostering. There is no Salesforce project between signing up and using the product.

03

The direct-support workflow

A shift moves through notes, timesheets, approval, invoicing, NDIA claiming and Xero without a collection of separate modules.

The real Sparks Provider product

Small on purpose

Sparks Provider does not try to replace an enterprise care-management platform, plan-management operation or heavily customised reporting environment.

  • You run a smaller direct-support provider business.
  • You want a clear public price and unlimited people records.
  • Rosters, notes, timesheets, invoices and Xero are the operational core.
Sparks Provider Today screen showing billable hours, participants, workers, documents and reminders

Who each product suits

Choose for the operation you actually run.

Sparks Provider may suit you when

  • You run a smaller direct-support provider business.
  • You want a clear public price and unlimited people records.
  • Rosters, notes, timesheets, invoices and Xero are the operational core.
  • You want to start without a long implementation project.

Lumary may suit you when

  • You operate multiple care programs or funding streams at scale.
  • You need Salesforce configuration and organisation-wide reporting depth.
  • Your organisation has implementation resources and formal change management.
  • Detailed care-management configuration matters more than simplicity.

Straight answers

Before you choose.

No vague promises. Just the details you need to choose well.

Is Lumary more powerful than Sparks Provider?

Lumary has substantially more configuration and care-management depth. That makes it the stronger choice for some complex or multi-service organisations. Sparks Provider is the better fit when a smaller direct-support provider wants the core weekly workflow without carrying that additional complexity.

Does Sparks Provider run on Salesforce?

No. Sparks Provider is its own web application. You do not need Salesforce licences, administration or implementation expertise to use it.

Can Sparks Provider run plan management?

No. Sparks Provider is for disability support providers delivering services. It creates invoices and NDIA claim files, but it is not a plan-management platform.

Does Sparks Provider calculate SCHADS Award pay rates?

No. Sparks Provider records rostered and approved hours and sends timesheet information to Xero. Your business remains responsible for the award interpretation and payroll settings applied to those hours.

Which product is cheaper?

Sparks Provider has a public price of $499 a year including GST for the whole business. Lumary's price depends on the solution and implementation you select, so request a current commercial proposal from Lumary before comparing total cost.

Small on purpose

See whether the smaller system is enough for your business.

Seven days free, no card, then $499 a year including GST.