Documentation
Get started with Sparks Provider.
The basics providers need before they move across: setup, people, rosters, worker access and billing.
Fast setup
Sparks Provider is designed to avoid long onboarding projects. Set up the business, add participants and staff, then start rostering.
- Add business details, ABN, insurance and invoicing settings.
- Create participant and staff records.
- Use the coming-from-ShiftCare upload tool when you are moving across.
Worker access
Workers use Sparks Provider on their phone for shifts, notes and timesheets.
- On Android, install the official Sparks Provider app from Google Play.
- On iPhone or iPad, install the official Sparks Provider app from the App Store.
- Use the same Sparks Provider sign-in in either mobile app or the browser version.
- Prefer the browser? Open app.sparksprovider.app in Safari or Chrome and use Add to Home Screen.
Billing
Sparks Provider includes timesheets, invoices, agreements, reports and NDIS pricing. It does not hold, move or process participant funds.