Cheaper as you grow.
One annual price for the business. Add workers and clients without adding another software bill.
For owners of small Australian NDIS providers
Sparks Provider vs ShiftCare
I liked ShiftCare.
I didn't like what it cost our two businesses.
Kim Matthews Founder, Sparks Provider
$499 a year including GST. Unlimited clients and workers.
7 days freeNo card needed
We only used part of what we were paying for. I built Sparks Provider for our weekly work, and we now use it in both businesses.
Keep your current system while you check the fit.Try a small part of your week before deciding what to move across.
I use this in both.
REAL PROVIDER SCREENS23-second preview
From the week to a clear client roster.
Plan the week. Preview the email. Choose email or PDF.
About this preview
Narrated by Kim Matthews. A motion walkthrough of real Provider demo screens and output, not a live recording. The weekly roster shows shifts by worker and day. The client email preview includes a roster attachment. Client rosters can be emailed individually or in a reviewed batch, or downloaded as a PDF. All information shown is fictional. Nothing has been sent.
Open the full email preview (opens in a new tab)The price comparison
Start with the bill.
Then check the fit.
Here is the published annual pricing scenario. Check the plan and features your business uses before deciding whether to move.
Compare the details belowDirect comparison
The questions that decide the value.
$499 regardless of team size versus staff licences that keep adding up.
| What mattersDecision | Whole-business priceSparks Provider | Compare withShiftCare Growth (Professional) |
|---|---|---|
| 01Annual price | Sparks Provider $499 incl. GST. One price for the entire business. | ShiftCare Growth (Professional) $858 incl. GST at the five-staff minimum. |
| 02What makes the price go up? | Sparks Provider Adding clients or workers does not increase the subscription. | ShiftCare Growth (Professional) You pay extra for every additional staff licence. Admins count too. |
| 03Minimum charge | Sparks Provider No worker minimum. Your price stays $499. | ShiftCare Growth (Professional) You pay for at least five staff licences. |
| 0410 workers + one admin | Sparks Provider $499 a year. | ShiftCare Growth (Professional) $1,887.60 a year incl. GST. |
| 05Charge per client | Sparks Provider No. Clients are unlimited. | ShiftCare Growth (Professional) Unlimited clients are listed in the published plan. |
| 06Rostering and mobile use | Sparks Provider Worker roster access, client email reminders, notes and timesheets included. | ShiftCare Growth (Professional) Broader rostering, mobile and workforce tools. |
| 07NDIA claiming | Sparks Provider Bulk payment request file included. | ShiftCare Growth (Professional) Bulk invoicing and NDIA claiming are listed on Growth (Professional). |
| 08Best fit | Sparks Provider Smaller providers that want the core system without paying per staff member. | ShiftCare Growth (Professional) Providers that need broader workforce, care and intelligence tools. |
The smaller-provider advantage
Less software. More usable system.
Simple enough to stick.
Core provider work stays visible and connected, without layers of features your team never opens.
One working week.
Roster, notes, hours, invoices, NDIA claim files and Xero all follow the same clean path.
Open it. Know what matters.
Your whole provider, distilled to today.
Billable hours, cancellations, documents and reminders are already waiting. The important things rise to the top without making the screen feel busy.
- See the numbers that need attention
- Act on reminders from one place
- Keep the noise out of the way
From shifts to approved hours
The detail is there when you need it.
Review the week in one table, then open a worker to see every shift behind the total. Approvals, kilometres, expenses and allowances stay easy to check.
Try it with your teamComing from ShiftCare?
Try a small part of your week first.
Use the dedicated ShiftCare import for supported exports, then review the results. You can try the real product first, with no card and no automatic charge.
- 01
Keep your current system.
You can look through Provider before deciding to move your business.
- 02
Check your weekly work.
Explore rosters, notes, timesheets and invoices. See whether they cover what your team needs.
- 03
Plan the information to bring.
Check your supported exports and review the matches. Ask Kim if you would like help with the next step.
Straight answers
Before you switch.
No vague promises. Just the details you need to choose well.
Is Sparks Provider cheaper than ShiftCare?
For the annual Growth (Professional) price scenario shown here, yes. Sparks Provider is $499 AUD a year including GST for the whole business. ShiftCare Growth (Professional) starts at $858 a year including GST for its five-staff minimum, then rises with each additional staff licence.
Why compare Sparks Provider with ShiftCare Growth (Professional)?
ShiftCare has a lower-priced Essentials (Basic) plan. We show Growth (Professional) because its published feature list includes bulk invoicing and NDIA claiming. This is a price scenario, not a claim that the products have identical features. Check what you actually use before switching.
What would 10 workers and one admin cost?
Sparks Provider remains $499 a year including GST. At ShiftCare's published annual Growth (Professional) price, 11 staff licences cost $1,716 before GST or $1,887.60 including GST each year.
Does ShiftCare have more features?
Yes. ShiftCare is a broader platform and its higher tiers include features such as funds management, advanced incident management, care plans, eMAR, family access and AI tools. Sparks Provider deliberately focuses on the everyday system a smaller provider needs.
What would I lose by moving from ShiftCare?
That depends on which ShiftCare features you use. Sparks Provider does not include funds management, recruitment tools, advanced care plans, eMAR, a family portal or AI tools that act on provider records. Cody is a focused help assistant for using Sparks Provider. If the broader tools are important to your business, ShiftCare may be the better fit.
Can I bring my ShiftCare information across?
Yes. The dedicated import supports staff, clients, notes and scheduler exports. Import in that order, then review matches and any items needing attention. The files you export determine what can move. Email Kim for help planning your move.
Can I try Sparks Provider before switching?
Yes. The full Sparks Provider product is free for 7 days and no card is needed. Nothing is charged automatically when the trial ends.
The ShiftCare alternative for smaller teams
Your software can feel this simple.
$499 a year. Unlimited workers and clients. The full product free for 7 days.
Sparks Provider is not affiliated with ShiftCare. ShiftCare is a trademark of its owner. Product names are used only to help providers compare their options.