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For small Australian NDIS providers

NDIS software pricing. One price, whole team.

Sparks Provider is NDIS provider software that costs $499 a year including GST for the whole business, with unlimited workers and clients, billed annually, after a 7-day free trial with no card.

How many people in your team?

10

You and 9 workers

Sparks Provider

$499a year
for all 10 of you

Other published prices, same 10

  • TeiroLowestNo Xero$594
  • ShiftCare$1,716
  • AstaltyHighest$3,340

The other eight published prices: $594 to $3,340. See every price

A year, GST included, to the nearest dollar. Prices checked 14 November 2026.

Start your free trial

7 days. No card needed.

The plans

Two plans. Neither counts your team.

All prices are in Australian dollars, for a year, and include GST.

Available now

Basic

$499a year
including GST

For your whole business, with unlimited clients and workers.

  • Rosters, with repeating shifts and group bookings
  • The worker app on iPhone, iPad and Android
  • Shift notes, timesheets and approval
  • NDIS invoicing and the NDIA bulk claim file
  • Xero connection included
  • Participant records, agreements and consents
  • Incidents and staff documents
Start your free trial

7 days. No card needed. Nothing is charged automatically when the 7 days finish.

New subscriptions from 1 January 2027

Pro

$1,499a year
including GST

Everything in Basic. Pro adds policies, registers and audit tools.

  • Policies
  • Registers
  • Audit tools
  • One price for the whole business

The Foundation offer

Subscribe to Sparks Provider by 11:59 pm on 31 December 2026, Brisbane time, and Pro is included at no extra cost for as long as your subscription stays active.

Already a paying customer? You're included automatically.

Read the Foundation terms

Built by Kim Matthews, who runs two NDIS providers. About Sparks Provider

SMS reminders are optional

Email reminders are included at no extra cost. SMS is optional and uses credits purchased separately: 1,000 for $129, 2,500 for $300 or 5,000 for $600 AUD, including GST. Credits do not expire. How client SMS reminders work

One subscription, every device

One subscription covers the whole business on the web, iPhone, iPad and Android. Buy it on the website ($499 a year) or in the app (Apple's in-app price is $499.99 a year), not both.

What's included

The whole working week, in the $499.

No modules to add and no per-feature pricing.

  • Real Provider demo screen on a phone: the days of the week, and two shifts that need you, one to offer and one to follow up

    Rosters

    • Repeating shifts and group bookings
    • Client rosters by email or PDF
    • Email reminders for clients
  • Real Provider demo screen on a worker's phone: the shift's tasks and their times, added under the worker's note when it is sent

    The worker app

    • iPhone, iPad and Android, or a phone browser
    • Each worker's own roster and shift tasks
    • Shift notes written on the phone
  • Real Provider demo screen: approved hours ready to send to Xero, each worker with their classification label

    Timesheets and Xero

    • Workers sign in and out, and you approve the hours
    • Approved hours go to Xero for your pay run
    • Invoices go to Xero as drafts
  • Real Provider demo screen on a phone: last week's invoices to do, with two things to fix first

    NDIS invoicing

    • NDIS invoicing from your price guide
    • Invoices created and emailed in the app
    • The NDIA bulk claim file, ready for you to upload
  • Real Provider demo screen: signed service agreements with their dates, and the template every agreement starts from

    Participants and agreements

    • Participant records and documents
    • Service agreements, signed online
    • Consents, signed online
  • Real Provider demo screen: staff documents by person, one worker screening check on file with its expiry date and one still needed

    Incidents and staff records

    • Incident records
    • Staff documents with expiry tracking
    • Policies, registers and audit tools with Pro

Real screens · demo information

Left out on purpose

No payroll, pay rates or award interpretation. Sparks Provider sends approved hours to Xero, and Xero does pay.

Bringing your records

There are importers for ShiftCare, Astalty, Imploy and Sparks Scribe, and Brevity, CareMaster and Splose participants come in by matching the columns. From any other system, use the spreadsheet templates, and the team helps. See the spreadsheet templates

Price comparison · checked 14 November 2026

What NDIS software costs for your team.

A year of each product at its own published price, GST included, rounded to the nearest dollar. Each name opens the vendor's own price page.

Team of 10Change

Only Brevity charges per client. We have assumed about 2.5 clients a worker.

Sparks Provider is $499. The other eight published prices: $594 to $3,340.

  1. Sparks ProviderOne price for the whole business$499
  2. TeiroNo XeroStandard, $9 an active user a month past the first 5$594
  3. ProviderOpsNo Xero$59 a month to 10 logins, $129 a month to 30$779
  4. RotaWizRate not confirmedPremium, $10 a user a month as displayed$1,320
  5. BrevityLite, $4.49 a client a month, minimum 10$1,482
  6. ShiftCareProfessional, $13 a login a month, minimum 5$1,716
  7. CareMasterXero not statedEssential, $16 a user a month, minimum 5$2,112
  8. ImployPremium, $20 a user a month$2,640
  9. Astalty$640 a year for an office user, $300 for each support worker$3,340

$2,746a year for ShiftCare Professional at 16 people: you plus 15 workers. Sparks Provider is $499.

About $172more each year on ShiftCare Professional for each login past its five-login minimum. On Sparks Provider, an extra worker adds $0.

The yearly bill at four team sizes

Software3people6people16people31people
Sparks ProviderOne price for the whole business$499$499$499$499
Sparks Provider ProNew subscriptions from 1 January 2027$1,499$1,499$1,499$1,499
TeiroStandard. Per active user past 5No XeroFree$119$1,307$3,089
ProviderOpsFlat bands, to 10 and to 30 loginsNo Xero$779$779$1,703Not offered
RotaWizPremium. Per userRate not confirmed$396$792$2,112$4,092
BrevityLite. Per client, 10 minimum$593$889$2,371$4,741
ShiftCareProfessional. Per login, 5 minimum$858$1,030$2,746$5,320
CareMasterEssential. Per user, 5 minimumXero not stated$1,056$1,267$3,379$6,547
ImployPremium. Per user$792$1,584$4,224$8,184
AstaltyPer office user and support worker$1,240$2,140$5,140$9,640
FlowLogicQuote only. Built for medium and large providers.No published price
LumaryQuote only. Built for mid-sized and large providers.No published price
SupportAbilityQuote only. Its smallest subscription is for 30 staff.No published price

Nine products with a published price, three that quote. Four newer flat-price products are not included yet. Price arithmetic, not equal feature sets: setup fees, SMS and add-ons are left out.

  • Free plans

    Teiro is free for its first five active users. RotaWiz and Imploy have free plans for up to five users. None of those free plans lists a Xero connection.

  • No Xero

    Teiro and ProviderOps had no Xero connection listed on their price pages on 14 November 2026. CareMaster does not state which plan includes Xero.

  • No published price

    FlowLogic, Lumary and SupportAbility sell by quote, so they have no figures here.

How each price is worked out

Each vendor's least expensive plan that covers rosters, a worker app, shift notes, timesheets and NDIS invoicing, with Xero where any plan has it. People means everyone who signs in: you plus your workers. Prices shown before GST have 10% added. The exact figures below are for 3, 6, 16 and 31 people.

Sparks Provider
$499 a year, GST included, for the whole business at any team size. The Xero connection is included. $499, $499, $499, $499.
Teiro
$9 a month for each active user past the first five, before GST. The first five active users are free. $0, $118.80, $1,306.80, $3,088.80.
ProviderOps
Small Team is $59 a month for up to 10 logins and Growing is $129 a month for up to 30, before GST. Not offered above 30 logins. $778.80, $778.80, $1,702.80, not offered.
RotaWiz
$10 a user a month as displayed, before GST. The page showed this rate under a promotion dated to 2 March 2026, so we could not confirm it is current. $396, $792, $2,112, $4,092.
Brevity
$4.49 a client a month on the annual rate, before GST, with a 10-client minimum. Brevity charges for clients, not workers, so the table uses 8, 15, 40 and 80 clients. $592.68, $889.02, $2,370.72, $4,741.44.
ShiftCare
$13 a login a month on annual billing, before GST, with a five-login minimum. Its Basic plan ($8) costs less but has no NDIS invoicing. $858, $1,029.60, $2,745.60, $5,319.60.
CareMaster
$16 a user a month, before GST, with a five-user minimum and a 12-month term. This is its least expensive plan; the page does not say which plan includes Xero, and Standard is $26. $1,056, $1,267.20, $3,379.20, $6,547.20.
Imploy
$20 a user a month billed annually, before GST. A 30% offer was on the page the day we checked and is not counted. $792, $1,584, $4,224, $8,184.
Astalty
$640 a year for one office user plus $300 a year for each support worker, GST already included. Every user with access is billed. Its price page lists a two-way Xero connection. $1,240, $2,140, $5,140, $9,640.

Prices change. If a figure here is out of date, email hello@sparksprovider.app and we will correct it. This is general information, not financial or NDIS advice.

A fair word

When another product may suit you better.

  • You want the cheapest NDIS software for a very small team

    If you have five people or fewer and don't need Xero, Teiro, RotaWiz and Imploy each have a free plan. Under ten people, Teiro costs less than $499 a year.

  • You want payroll inside the same product

    Sparks Provider has no payroll, pay rates or award interpretation, on purpose. If you want those built in, choose a product that includes them.

  • You run a larger organisation

    FlowLogic, Lumary and SupportAbility are built for mid-sized and large providers and price by quote. Sparks Provider is made for smaller teams.

Questions about price

Before you decide.

Something else on your mind?

Ask Kim
How much does Sparks Provider cost?

$499 a year including GST, for the whole business. That covers unlimited workers and clients, and it is billed annually. You can try it free for 7 days first, with no card.

How much does NDIS software cost for a small provider in 2026?

It depends on how the product charges. On 14 November 2026, for a team of six (an owner and five workers), the published prices of eight other products came to between $119 and $2,140 a year including GST. Most charge per worker or per client, so the bill grows as you do. Sparks Provider is $499 a year at any size. FlowLogic, Lumary and SupportAbility publish no price.

See the price comparison
Is there affordable NDIS software that doesn't charge per user?

Yes. Sparks Provider charges one price for the business, not a price per worker, login or client. A team of 3 and a team of 30 both pay $499 a year including GST. The Fair Use Policy explains what unlimited means.

Read the Fair Use Policy
Is Sparks Provider the cheapest NDIS software?

Not for every business, and we do not claim it. A team of five or fewer that does not need Xero can use a free plan from Teiro, RotaWiz or Imploy. Sparks Provider is one known price for the whole business, with the Xero connection and the NDIA bulk claim file included, that stays the same as you add workers and clients.

Can I pay monthly?

No. Sparks Provider is billed annually: $499 once a year, including GST. The 7-day free trial is there so you can check the fit before you pay for the year.

What happens after the 7-day free trial?

No payment is taken automatically because you do not enter a card to start. You decide whether to continue at $499 a year including GST, for the whole business.

What is Pro, and what is the Foundation offer?

Pro adds policies, registers and audit tools. From 1 January 2027, new Pro subscriptions cost $1,499 a year, including GST. Basic, the standard Sparks Provider plan, stays $499 a year, including GST. Subscribe to Sparks Provider by 11:59 pm on 31 December 2026, Brisbane time, and Pro is included at no extra cost for as long as your subscription stays active. A trial on its own doesn't qualify.

Read the Foundation terms
Does Xero cost extra?

The Xero connection is included in the $499. You need your own Xero subscription, which you pay to Xero. Invoices and approved hours go to Xero as drafts for you to check. Sparks Provider does not run payroll or work out pay rates; Xero does pay.

Do SMS reminders cost extra?

Email reminders are included at no extra cost. SMS is optional and uses credits purchased separately: 1,000 for $129, 2,500 for $300 or 5,000 for $600 AUD, including GST. One credit covers one SMS part. Credits do not expire.

See how client SMS reminders work
Do the phone apps cost extra?

No. One subscription covers the whole business on the web, iPhone, iPad and Android. Buy it on the website ($499 a year) or in the app (Apple's in-app price is $499.99 a year), not both.

Sparks Provider. Small on purpose.

Another worker.
Same software bill.

  1. Start the trial.7 days. No card needed.
  2. Roster one real week.Nothing has to move yet.
  3. Then decide.$499 a year including GST if you choose to stay.
Start your free trial