Xero is included
Invoices go to Xero as drafts and approved hours go across for pay runs. No exports to re-key.
Sparks Provider vs Teiro
A Teiro alternative with Xero included
Sparks Provider is a Teiro alternative for NDIS providers who use Xero: it is $499 a year including GST for the whole business with Xero included, while Teiro is free for the first five active users and then $9 per active user a month plus GST, and says it has no direct payroll or accounting integrations (checked 14 November 2026).
7 days freeNo card$499 for unlimited workers and clients
Free for five and no accounting link, or one price with Xero.
Teiro is workforce software for disability, aged care and community health providers, free for teams of five or fewer with the full platform. Sparks Provider is one paid product at one price: rosters, a worker app, shift notes, timesheets, NDIS invoices, the NDIA bulk claim file and Xero.
On price alone, Teiro is lower for a small team. Compare what you need around it: whether invoices and hours go to Xero, and what the bill is at 16 or 31 people.
Annual cost, including GST
What each team size pays a year.
| Team | Sparks Provider (Xero included) | Teiro Standard (no Xero) | Teiro Professional (no Xero) |
|---|---|---|---|
| 3 people (owner + 2 workers) | $499 | $0 | $0 |
| 6 people (owner + 5 workers) | $499 | $118.80 | $382.80 |
| 16 people (owner + 15 workers) | $499 | $1,306.80 | $4,210.80 |
| 31 people (owner + 30 workers) | $499 | $3,088.80 | $9,952.80 |
Annual AUD including GST, checked 14 November 2026. Teiro figures are 12 months at the published monthly rate for each active user beyond the first five, with 10% GST added, and assume everyone is active. On Standard the two prices cross between nine and ten people. Sparks Provider's optional SMS pack is separate. This compares subscription prices, not identical products. See your own team size on the pricing page.
Sources, read 14 November 2026: Teiro pricing, Teiro terms, Teiro's own comparison page.
Direct comparison
The questions that decide the value.
Free for five with no accounting link. Or $499 for everyone, Xero included.
| What mattersDecision | Whole-business priceSparks Provider | Compare withTeiro |
|---|---|---|
| 01Annual price | Sparks Provider $499 incl. GST. One price for the entire business. | Teiro $0 for up to 5 active users. Then $9 per active user a month plus GST. |
| 02What makes the price go up? | Sparks Provider Nothing when you add clients or workers. | Teiro Every active user after the fifth. |
| 03Xero | Sparks Provider Included. Invoices as drafts, approved hours for pay runs. | Teiro No direct payroll or accounting integrations, in Teiro's own words. |
| 04NDIA bulk claim file | Sparks Provider Included. | Teiro Listed. |
| 05Medication records | Sparks Provider Not included. | Teiro Listed, including PRN and witness steps. |
| 06GPS check-in | Sparks Provider Not included. | Teiro Listed, with offline check-in. |
| 07Aged care | Sparks Provider Not included. NDIS only. | Teiro Support at Home claiming and SIRS reporting listed. |
| 08Suits | Sparks Provider Xero users, and teams of ten or more on price. | Teiro Teams of five or fewer, and providers who need medication or aged care tools. |
What Teiro does that Sparks Provider doesn't
Where Teiro goes further.
Teiro offers a lot, and for a very small team it offers it for nothing.
- A free plan with the full platformUp to 5 active users, no time limit. Sparks Provider has a 7-day free trial, not a free plan.
- Medication administration recordsIncluding PRN medicines, Webster packs and witness steps.
- GPS check-in and check-outOffline check-in and GPS kilometre logging.
- Aged careSupport at Home claiming and SIRS reporting.
- Credential-gated assignmentA worker without a current credential cannot be put on a shift that needs it.
- Monthly billingSparks Provider is billed annually.
Where Sparks Provider is different
Less software can be the right answer.
The price does not move
$499 a year including GST for unlimited workers and clients, at 6 people or 31.
One definition of the price
The whole business. No counting who was active this month.
The real Sparks Provider product
Built by someone who runs two providers
Kim Matthews built it for her own teams and uses it in both businesses.
- You use Xero for invoices and pay.
- You have ten or more people, or expect to.
- You want one known annual price.
Who each product suits
Choose for the operation you actually run.
Sparks Provider may suit you when
- You use Xero for invoices and pay.
- You have ten or more people, or expect to.
- You want one known annual price.
- Your work is NDIS direct support, not aged care.
Teiro is the better choice when
- You have five or fewer active users and do not need an accounting link. It is free.
- You need medication administration records.
- You deliver aged care and need Support at Home claiming or SIRS reporting.
- You want GPS check-in or monthly billing.
Coming from Teiro?
How to switch from Teiro.
Keep Teiro running.
Start the 7-day trial and follow one made-up shift from the roster to the invoice in Xero.
Bring your records.
There is no dedicated Teiro importer. Export your clients, staff and shifts, bring participants in with Match your columns, and send the rest in the spreadsheet templates to be checked before an agreed import. The team helps if you get stuck.
Review before you rely on it.
Check the matches and anything flagged. If you are on a paid Teiro plan, its terms ask for 30 days' notice on monthly billing.
Straight answers
Before you choose.
No vague promises. Just the details you need to choose well.
Is Teiro free?
Teiro is free for organisations with 5 or fewer active users, with the full platform and no time limit. Beyond five, Standard is $9 per active user per month before GST. Teiro's pricing page also says new accounts opened in the future will not necessarily be free. Checked 14 November 2026.
Does Teiro integrate with Xero?
No. Teiro's own site says it has no direct payroll or accounting integrations. Sparks Provider includes Xero: invoices as drafts and approved hours for pay runs.
How much does Teiro cost for 15 workers?
With an owner and 15 workers all active, Teiro Standard is 11 paid users at $9 a month, which is $1,306.80 a year including GST. Sparks Provider is $499 a year including GST at any team size.
Is Teiro cheaper than Sparks Provider?
For small teams, yes. Teiro is free for up to 5 active users and $118.80 a year including GST for six. From ten people the Standard plan costs more than Sparks Provider's $499, and Sparks Provider includes Xero at every size.
What is a Teiro alternative that works with Xero?
Sparks Provider is $499 a year including GST for the whole business, with unlimited workers and clients, Xero and the NDIA bulk claim file included, and a 7-day free trial with no card.
Can I move from Teiro to Sparks Provider?
Yes. Export your records from Teiro, bring participants in with Match your columns, and send the rest in our spreadsheet templates to be checked before an agreed import. The team helps. Review the matches before you rely on them.
Small on purpose
Need Xero, or growing past nine people? Try the flat price.
Seven days free, no card, then $499 a year including GST.
Sparks Provider is not affiliated with Teiro. Product names are used only to help providers compare their options.